Privacy Policy

1. Introduction

Welcome to FORGE ("we," "our," or "us") at getforgeperformance.com ("Site"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, make purchases, or otherwise interact with our services.

All products on our Site are sold strictly for in-vitro laboratory and scientific research use only by qualified professionals and are not for human consumption or any non-research purpose.

Please read this Privacy Policy carefully. If you do not agree with its terms, please do not access the Site or use our services.

2. Information We Collect

We collect personal information that you voluntarily provide when you register an account, place an order, contact us, or subscribe to communications. This may include:

• Name and contact details, including email address, billing address, and shipping address.
• Payment information, including credit card details and billing address, processed securely via third-party providers.
• Account credentials, including username and password.
• Order history, preferences, and any research-related inquiries.

When you visit the Site, we automatically collect certain device and usage data, including IP address, browser type, device information, operating system, unique device identifiers, pages visited, time spent, navigation patterns, referring URLs, referral sources, cookies, web beacons, and similar tracking technologies. We may also collect information from third-party analytics providers to understand Site usage and improve functionality.

3. How We Use Your Information

We use the collected information to:

• Process, fulfill, and confirm your orders.
• Provide shipping updates, order status notifications, and customer support.
• Manage your account and maintain secure access.
• Improve the Site, products, and user experience.
• Detect, prevent, and investigate fraud, unauthorized access, or security incidents.
• Send transactional communications, such as order confirmations.
• Comply with legal obligations, respond to subpoenas, or protect our rights.
• With your consent, send promotional updates or newsletters. You can opt out at any time.

We do not use your information to make assumptions about human use of products, as all sales are for research purposes only.

4. Sharing Your Information

We may share your information in limited circumstances:

• Service Providers: With trusted third parties that assist us, such as payment processors, shipping carriers, email services, hosting providers, and analytics tools. These parties are contractually obligated to use your data only for the services they provide to us and to protect it.
• Legal Requirements: If required by law, court order, regulatory authority, or to protect the safety, rights, or property of FORGE, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, asset sale, or reorganization, where your information may be transferred as a business asset.
• With Your Consent: For any other purpose with your explicit permission.

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information, including encryption for sensitive data such as SSL/TLS, secure payment processing, and access controls. However, no internet transmission or electronic storage method is completely secure. We cannot guarantee absolute security, and you provide information at your own risk.

6. Your Rights

Depending on your location and applicable laws, such as CCPA/CPRA in California or similar state privacy laws, you may have rights regarding your personal data, including accessing, reviewing, or obtaining a copy of your data; correcting inaccurate or incomplete information; requesting deletion of your data subject to legal retention requirements; opting out of certain processing or marketing communications; and withdrawing consent where processing is consent-based.

To exercise these rights, contact us at the details in Section 12. We may verify your identity before responding and will respond within the timeframes required by law.

7. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance functionality, analyze traffic, personalize content, and track Site performance. These may include essential cookies required for Site operation and analytics or marketing cookies. You can manage cookies via your browser settings or our cookie consent tool if available. Disabling cookies may limit Site features.

8. Third-Party Links and Services

The Site may include links to third-party websites or integrate third-party services, such as payment gateways. We are not responsible for their privacy practices. Review their policies before interacting.

9. Children's Privacy

Our Site and services are not directed to children under 18, or the age of majority in your jurisdiction. We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete it promptly. Contact us if you believe a child has provided us with data.

10. International Users and Data Transfers

If you access the Site from outside the European Union, your information may be transferred to and processed in the EU or other countries. We take steps to ensure appropriate safeguards for cross-border transfers in compliance with applicable laws.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with an updated "Last updated" date. Significant changes may be notified via email or Site notice. Continued use of the Site after changes constitutes acceptance.

12. Contact Us

If you have questions about this Privacy Policy, your data, or our practices, contact us at:

Email: info@getforgeperformance.com
Website: getforgeperformance.com

By using the Site or providing information, you acknowledge that you have read, understood, and agree to this Privacy Policy.